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Scanning Support

  • Most solid objects can be scanned, including parts, prototypes, tools, small assemblies, and everyday items that fit within the ScanHub system volume.

  • ScanHub supports four object sizes:

    • Small (7 × 7 × 4 cm)

    • Medium (23 × 23 × 12 cm)

    • Large (32 × 32 × 13.5 cm)

    • Extra Large (45 × 45 × 16 cm)

    Scan volumes differ by location. Check Find a Hub to see what is available at your chosen location.

  • Objects must be stable and safe to place on the scanning platform. If your object is unusually heavy or fragile, contact us before scanning.

  • Transparent, highly reflective, moving, soft, or deformable objects may not scan reliably. Hazardous or unsafe items are not permitted.

    For transparent or reflective objects, a temporary scanning spray may be used where appropriate. The spray is designed to evaporate after scanning and is applied with customer consent. Application methods and suitability may vary by object.

  • Yes. Multi-scan options allow you to capture complex shapes and multiple surfaces during your scan session.

  • ScanHub delivers high resolution meshes suitable for CAD reference, inspection, and 3D printing. Accuracy varies by object size and surface quality.

  • Your scan data is private. Files are delivered directly to you and are not shared or reused without permission.

  • Some ScanHub locations require scheduling, while others allow walk-in access during posted hours. If scheduling is required, the location will contact you after checkout.

  • Just your object. Everything else is handled at the ScanHub kiosk.

  • On-site staff and remote support are available to help during your scan. You can also contact the ScanHub support team at any time.

Most questions are answered below. If you need help, our team is always available.